Shipping policy

Processing Time
We process and ship all orders as quickly as possible. Most orders are prepared within 1–3 business days.

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🚚 Shipping Rates

Shipping is free across the entire European Union (EU).
No minimum purchase is required.

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⏱ Delivery Times

European Union (EU): 3–7 business days

Delivery times may vary slightly depending on the destination country, local courier operations, or unexpected delays.

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📍 Order Tracking

All orders include tracking information. Tracking details will be sent via email once your order has shipped.

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❗ Delays

While we aim to deliver orders within the estimated timeframes, occasional delays may occur due to customs, holidays, or courier issues. We appreciate your understanding.

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❓ Questions

If you have any questions about shipping or delivery, please contact us at:
📧 info@ostoracom.com